Objectives
To provide sponecialised technical support in the various fields of incident analysis, when required at the requester's premises.
Target Public
The CNCS provides on-site support in incident analysis involving the following communities:
Service Description
Cyber-attacks are becoming increasingly sophisticated. Likewise, the incidents that result from them are increasingly difficult to analyse, often requiring expertise that does not exist within the organisations.
Some entities do not have the necessary capabilities to conduct complex forensic investigations arising from cyber-attacks. In an attempt to fill this need, NCSC has a set of specialised tools and technicians experienced in analysing artefacts within the context of incident management, which may be requested in serious situations.
On-site support provides assistance, at the requester's premises, of NCSC specialised technicians for analysis and response to cybersecurity incidents.
Depending on the specific needs, this support may include, among others:
How to request this service?
The request for on-site support is made by sending an e-mail to cert@cert.pt, containing detailed information about the incident.
To share sensitive information, CERT.PT (cert@cert.pt) advises the use of our PGP (Pretty Good Privacy) key, available here.